Privacy policy
Updated 25 May 2018
This Privacy Policy explains how information about you is collected, used and disclosed by CyanConnode and its subsidiaries (“CyanConnode,” “we” or “us”). This Privacy Policy applies to information we collect when you use our website or when you otherwise interact with us, including through phone or email communications and at events.
We may change this Privacy Policy from time to time. If we make changes, we will revise the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification).
For details regarding any choices we offer in connection with our information practices, please see “Your Choices” below.
Collection of Information
Information You Provide to Us
We collect information you provide directly to us. For example, we collect information when you fill out a contact form, subscribe to our newsletter, register to receive investor alerts, register for our events, request customer support, purchase our products, or otherwise communicate with us. The types of information we may collect include your name, position, email address, postal address, phone number and any other information you choose to provide.
Information We Collect Automatically When You Use the Services
When you access or use our Services, we automatically collect information about you, including:
Log Information: We collect log information about your use via the Internet of the Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services.
Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers and mobile network information.
Information Collected by Cookies and Other Tracking Technologies: We and our service providers use various technologies to collect information, including cookies. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, determine which areas and features of our Services are popular and count visits.
Information We Collect From Other Sources
We may also obtain information from other sources. For example, we may collect information about you from third parties, including industry lead generators, event coordinators, and publicly available sources.
Use of Information
We may combine the information we collect about you and use this information for various purposes, including to:
Provide, maintain and improve our products and services;
Send you updates and administrative messages;
Respond to your comments, questions and requests and provide customer service;
Communicate with you about products, services, offers, promotions, and events offered by CyanConnode and others, and provide news and information we think will be of interest to you;
Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of CyanConnode and others;
Personalize and improve the Services and provide content or features that match user profiles or interests;
Coordinate and host events; and,
Carry out any other purpose described to you at the time the information was collected.
Sharing of Information
We may share information about you as follows or as otherwise described in this Privacy Policy:
With vendors, consultants and other service providers who need access to such information to carry out work on our behalf in support of the purposes described above;
In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation or legal process, including in connection with lawful requests by law enforcement, national security, or other public authorities;
If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of CyanConnode or others;
Between and among CyanConnode and our current and future affiliates, subsidiaries; and,
With your consent or at your direction.
Security
CyanConnode takes reasonable physical, technical, and administrative measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
Your Choices
Access Rights
If you are a resident of a country that provides you with the right to request a copy of the personal data CyanConnode holds about you and/or to correct any inaccuracies within such data, and CyanConnode is required by applicable laws to respond to such requests, then you may address such requests to the contact information provided in the “Contact Us” section below. CyanConnode will use reasonable efforts to supply, correct or delete information that we hold about you or to advise you if we are not required by applicable laws to comply with such requests.
Cookies
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Removing or rejecting browser cookies does not necessarily affect third party flash cookies used in connection with our Services. To delete or disable flash cookies please visit http://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html for more information. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Services.
Mailing List Communications
You may opt out of receiving promotional messages from CyanConnode by following the instructions in those messages or by emailing unsubscribe@CyanConnode.com if you wish to be removed from our mailing list.
If you wish to opt out of receiving Investor alerts from CyanConnode please click here to log.
Contact Us
If you have any questions about this Privacy Policy, please contact us at: information@cyanconnode.com.